When it comes to CRM or ERP installation business managers usually find it difficult to decide whether to hire a consultant for functional or technical assistance. The advantages and disadvantages of each function differ. Only in-depth knowledge of the role description can help you make the proper decision.
For starters, you should be aware that Odoo Functional and technical consultants play equal roles in the successful implementation of an ERP. If you have one expertise, you can outsource the rest. If not, it is highly advised that you talk with a trained Odoo Consultant or Odoo Partner.
Now let us explore the key difference between Odoo functional consultant and Odoo technical consultant.
Odoo Functional Consultant vs Odoo Technical Consultant
What is Odoo Functional Consultant?
Odoo Functional consultants are primarily responsible for communicating between the developer and the client. For this reason, knowledge, experience, and command of the entire business process are critical. In other words, they are the minimum requirements.
Functional consultants create a comprehensive workflow by mapping out all of the client's requirements as well as any bottlenecks. This means that clients can contact the experts to discuss pressing business issues and propose a realistic solution, such as ERP integration or custom workflow implementation.
Unlike technical consultants, functional consultants assist firms in establishing customized ERP procedures and creating business documentation. Later, to ensure the success of the Odoo ERP implementation, functional consultants teach users. The training covers the use of ERP, workflow descriptions, and technical assistance for post-implementation maintenance.
In comparison to technical consultants, functional consultants are more informed about the needs and workflow requirements of different industries, as well as the various Odoo ERP services, allowing them to recommend reliable ERP software.
What is the Role and Responsibility of an Odoo Functional Consultant?
A functional Odoo consultant acts as a link between technology and business processes. They ensure that the ERP system meets the demands of the businesses. The role of functional Odoo consultant's are as follows;
Business Process Analysis
Functional consultants specialize at analyzing an organization's existing business processes. They collaborate extensively with multiple departments to gain a complete understanding of how the organization operates. Workshops, interviews, and process assessments are utilized to identify bottlenecks, pain points, and areas for improvement.
Gathering Requirements
After thoroughly analyzing the organization's activities, Odoo Functional Consultant develops complete Odoo deployment requirements. These criteria are provided in a format that technical consultants may understand and work with. This stage is crucial for ensuring that the Odoo system is configured to meet the needs of the company.
Configuration and customization
Functional consultants configure the Odoo system according to the specifications. They modify the system's modules and features to suit the organization's activities and objectives. It is possible to set up workflows, construct data structures, and develop user interfaces.
User Training
Functional consultants are vital for user training. They provide training materials, conduct seminars, and teach end users how to use the Odoo system effectively. They provide extensive training to employees to encourage them to use the ERP system to its full potential and boost productivity.
Solution Design
Functional consultants work alongside technical consultants to develop solutions that address specific business challenges. They ensure that the adjustments and settings match the organization's requirements while adhering to technology limits and best practices.
What is an Odoo Technical Consultant?
The Odoo technical consultants have different skill sets and talents than functional consultants. Because the function requires technical support, the technical consultant focuses on delivering technical solutions such as backend code development and ERP programming.
The role of Odoo Technical Consultant begins when the functional consultant has extensively discussed the project with clients and provided updates to technical personnel. Later, depending on descriptions, technical consultants bridge the gaps identified by functional consultants by integrating third-party systems or developing unique ERP solutions.
What is the Role and Responsibility of Odoo Technical consultant?
Technical Odoo consultants are focused on the technical aspects of the implementation. They ensure that the Odoo system is correctly installed and operating. A technical Odoo consultant's roles and responsibilities is as follows:
System Setup
Technical consultants are in charge of building the technical infrastructure required for the Odoo system to function properly. This includes installing and configuring the necessary software components, as well as configuring servers and databases to ensure top performance.
Customization Development
Technical consultants are in charge of creating custom features and functionalities that go beyond Odoo's default capabilities. They use programming languages to create custom modules and solutions tailored to the organization's specific needs.
Integration
ERP systems usually require integration with other software applications within an organization. Technical specialists handle these interfaces and make sure the data flows flawlessly between Odoo and other systems.
Data Movement
Technical experts monitor the data migration from conventional systems to Odoo. This technique requires careful planning and execution to maintain data integrity during the transfer to the new system.
Performance Optimization
The Odoo system's performance is monitored and optimized by technical professionals. They identify performance bottlenecks and implement optimizations to ensure that the system operates at peak performance.
Troubleshooting and Support
When technology problems emerge, technical Odoo consultants diagnose and resolve the issues. They provide ongoing technical assistance to resolve issues and ensure the system's stability and dependability.
Key Differences Between Odoo Functional and Technical Consultants
Key Aspect of Odoo Consultant | Odoo Functional Consultant | Odoo Technical Consultant |
Expertise | Experts in businesses process and workflow | Experts in programming and software development |
Responsibilities | Need to understand client requirements and configure Odoo system to meet those requirements | Responsible for developing and customizing the system |
Skills | Requires Strong communication, analytics and problem solving skills | Requires strong programming and software development skills |
Conclusion for Odoo Functional Consultant and Odoo Technical Consultant
Odoo Functional and Technical consultant have carried out various tasks and duties. A strong technical expert may excel in coding, but managing the functionality of each module is essential for the employees who use the ERP system daily. Hiring experienced professionals can be costly, and poor judgment can lead to issues during deployment. Partnering with an Odoo expert can help ensure a successful implementation
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